Last Updated on June 25, 2025
Welcome to Hellorecruiter.ai! We are committed to protecting the privacy and security of the personal data of our customers (organizations using our platform) and the candidates who trust us with their professional information. This Privacy Policy explains how Hellorecruiter.ai ("we," "us," or "our") collects, uses, shares, and protects your personal data.
This policy is divided into two main sections:
Privacy Policy for Customers (Organizations)
Privacy Policy for Candidates (Individuals)
Section 1: Privacy Policy for Customers
1. Our Role
Data Processor for candidate data handled on behalf of Customers
Data Controller for Customer account and billing data
2. Information We Collect
Account/contact details, billing info
Usage/analytics data (IP, browser, timestamps)
Support and communication records
Marketing preferences
3. How We Use Data
Deliver and support platform features
Monitor and improve performance
Communicate essential service updates
Ensure billing accuracy and legal compliance
4. Sharing Data
With vetted service providers under strict confidentiality (e.g., AWS, Stripe)
For legal compliance or fraud protection
During business transfers (e.g., acquisition)
With your explicit consent
5. Data Security
Encryption (AES-256 at rest, TLS 1.2+ in transit)
Role-based access controls and MFA
Security audits and logging
Employee security training
6. Data Retention
Retained as needed for operations and compliance
Securely deleted or anonymized when no longer necessary
7. Rights & Choices
Access, correct, delete account data
Opt-out of marketing
Request data portability (if applicable)
Contact: support@hellorecruiter.ai
8. International Transfers
May transfer outside EEA/UK/CH with SCCs, DPF, or other legal safeguards
9. Changes to This Section
Updates will be posted and communicated; continued use implies consent
10. Contact Us (Customers)
Email: support@hellorecruiter.ai
Location: Fort Lauderdale, Florida
Section 2: Privacy Policy for Candidates
1. Our Role
Data Processor when you apply to jobs (on behalf of recruiters)
Data Controller for your general profile and platform interactions
2. Information We Collect
Contact info, resume, job history, education, skills, preferences
Application responses, history, recruiter messages
Usage data (IP, device info, feature use)
Communications with recruiters or support
3. How We Use Candidate Data
Power job search, matching, and recruiter interactions
Operate and improve AI algorithms (anonymized and aggregated)
Personalize job suggestions
Send alerts and platform messages
Protect platform integrity
4. Sharing Candidate Data
With recruiters/companies you apply to or are visible to
With service providers (cloud, email, analytics, assessments)
As anonymized/aggregated stats for research
For legal compliance or business transfer
With your explicit consent
5. Your Rights & Controls
Edit or delete your profile
Set profile visibility (public, limited, private)
Withdraw applications (when possible)
Request account deletion or data export
Manage communication preferences
Object or restrict processing (where applicable)
Lodge a complaint (for EU/UK users)
Contact: privacy@hellorecruiter.ai
6. Data Security
End-to-end encryption
Access controls and internal safeguards
Incident response and logging
7. Data Retention
Kept as long as your account is active or as needed
Some data may be retained for legal or fraud protection reasons
8. Children's Privacy
Not intended for users under 16
If we learn of unintentional data collection, we will delete it
9. Changes to This Section
Updates will be communicated via platform/email
10. Contact Us (Candidates)
Email: privacy@hellorecruiter.ai
Location: Fort Lauderdale, Florida
If you have questions about this Privacy Policy or how we handle personal data, please contact us using the information provided above.
